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The language of access and inclusion

Access information can be called just that. Many disabled people do not identify with the word ‘disabled’ and also many non-disabled people find access information useful (it often includes information that might be relevant to families, parents with babies or young children and so on. ‘Disabled information’ sounds odd anyway!

Although it is still common to describe parking for disabled drivers as ‘disabled parking’, many disabled people prefer to see it described as accessible parking or parking for disabled drivers. The same applies to accessible toilets (as a ‘disabled toilet’ could mean a toilet that did not function in a so called ‘normal’ way…), access ramps and so on.

It can also be useful just to state what you can offer rather than to try and guess who might find it useful. Large print information, for example, can be useful to people with learning disabilities, with some mental health conditions and so on, not just to people who are visually impaired.