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What can go in an access guide?
Access guides can be as long or as short as you want. Some have information aimed at anyone – nearest cash machine, best place nearby to find wifi access – others focus on disability access information specifically.
It is useful if access guides can include a photograph of the outside and inside of the building - if you are travelling to a place for the first time, it can really help to know what it looks like! Also, images of the inside of a building can reassure people who have not ventured inside before. They can make it seem less daunting.
Other things to include:
- Parking and drop off points (nearest parking spaces reserved for disabled drivers, nearest parking for those without mobility issues, drop off points for passengers and equipment and so on)
- Transport options (public transport routes including info on their accessibility, taxis including accessible taxis and so on)
- Details on access within the building (information on transfer sides for toilet provision, for example if you have two accessible toilets with different transfer options, here you can detail which is for right hand transfer and which for left, information on the number and size of steps in stepped routes etc. If there are limits on the number of wheelchair users allowed within specific spaces, this can be included as can any information on refuge areas or evacuation procedures that are required)
- Details on access services (such as BSL interpretation, audio description etc)
- Details on accessible publicity (large print, Braille, audio formats etc)
- Details of costs and concessions
- If you have an unstated dress code, or expect audiences to behave in a particular way, this can also be a good space to include this information.
- Symbols can be a useful way to highlight information and aid the reader – just make sure you include a key!
Check out these for a few online examples: